Privacy Policy

EDL Custom Fabrication ("we," "our," or "us") operates the website located at https:\\www.edlcustomfabrication.com (the "Site"). We are committed to protecting your privacy and handling your personal information with care and integrity. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or request our custom fabrication and welding services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you request a quote, fill out a contact form, or communicate with us. This information may include:

Contact Data: Your name, email address, phone number, and physical or billing address.
Project Details: Blueprints, measurements, photographs, or descriptions of the fabrication/welding work you request.
Technical Data: Your IP address, browser type, operating system, and information about how you use our Site (collected via cookies and analytics tools).

2. How We Use Your Information

We use the information we collect for business purposes, including to:

Provide, operate, and maintain our website.
Process your requests, provide accurate project quotes, and deliver our services.
Communicate with you regarding project updates, scheduling, and customer service.
Send invoices, receipts, and process secure payments.
Improve our website functionality, customer service, and marketing efforts.
Comply with legal obligations and maintain a safe operating environment.

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. We may share your information only in the following limited circumstances:

Service Providers: With trusted third-party vendors who assist us with web hosting, payment processing, or business operations (e.g., QuickBooks, contact form plugins). These entities are bound by confidentiality agreements.
Legal Compliance: If required by law, regulation, or legal process to protect the rights, property, or safety of EDL Custom Fabrication, our clients, or the public.
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

4. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, loss, or alteration. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can choose to alter your browser settings to refuse cookies, though some parts of the Site may not function properly as a result.

6. Your Rights and Choices

Depending on your location, you may have the right to access, update, correct, or request the deletion of the personal information we hold about you. You may opt out of receiving promotional or project-related emails from us at any time by following the unsubscribe instructions or by contacting us directly.

7. Children's Privacy

Our services and website are intended for adults and businesses. We do not knowingly collect personal information from children under the age of 13.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We will notify you of any changes by posting the new policy on this page with an updated "Effective Date."

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

EDL Custom Fabrication
Fort Walton Beach, FL
Email: sales@edlcustomfabrication.com
Phone: 850-362-8001